From customer onboarding to customer servicing, our end-to-end Digital Banking Unit (DBU) solutions, enable banks to offer top-of-the-line services to their customers in line with changing customer expectations. With a wide range of banking facilities and omnichannel capability, our services drive banking transactions while offering a seamless and differentiated customer experience.
There is also an option of having uniform UI/UX on all hardware devices deployed in DBU using a low code middleware platform that is already integrated with the different hardware devices and can be seamlessly integrated with the back-office system of banks using open APIs to manage customer experience and add/remove transactions on the devices with just configuration changes.
Offer a wide range of banking services including 24 X 7 cash deposit services.
Along with new account opening, fund transfer, loan application, Government schemes, e-KYC, etc., banks can also cross-sell various financial products.
In addition to the services mentioned, banks can provide cheque deposit and passbook printing facility to customers.
Reduce customer wait times by issuing customer token numbers and intelligent management of customer service requests.
Get customer queries resolved and grievances addressed through live chat with bank representative.