ATM Services

ATM Services

Drive ATM channel efficiency with higher availability, optimised costs & enhanced security.​

Drive ATM channel efficiency with higher availability, optimised costs & enhanced security.​

Comprehensive. Customer-Centric. Competent.

At Hitachi Payments, we understand that each customer interaction provides an opportunity to strengthen relationship and drive brand trust. That’s why our comprehensive service suite for ATM deployment and management equips financial institutions to offer best-in-class services to their customers while driving ATM channel efficiency.

With proven expertise in ATM channel management and a highly efficient nationwide network, our end-to-end proposition in developing and managing ATM channels, help optimize costs, maximize revenue and enhance customer satisfaction.

Proven expertise in ATM Services

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ATMs/CRMs
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White Label ATMs
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Banks Trust Us

Choose as per your needs

ATM DEPLOYMENT PARTNER

CARD & TXN
ANALYTICS

ATM SITE
IDENTIFICATION

SITE IMPLEMENTATION
SOLUTIONS

CENTRAL
OPERATIONS

FIELD
SERVICES

ATM SECOND LINE
MAINTENANCE

ATM DRIVING
& SWITCHING

CARD MANAGEMENT &
GATEWAYS

BACK OFFICE
TOOLS

ATM DEPLOYMENT PARTNER

CARD & TXN
ANALYTICS

ATM SITE
IDENTIFICATION

SITE IMPLEMENTATION
SOLUTIONS

CENTRAL
OPERATIONS

FIELD
SERVICES

ATM SECOND LINE
MAINTENANCE

ATM DRIVING
& SWITCHING

CARD MANAGEMENT &
GATEWAYS

BACK OFFICE
TOOLS

END-TO-END OUTSOURCING

NATIONAL
DEPLOYER

CARD & TXN
ANALYTICS

ATM SITE
IDENTIFICATION

SITE IMPLEMENTATION
SOLUTIONS

SERVICE
PROVIDER

CENTRAL
OPERATIONS

FIELD
SERVICES

ATM SECOND LINE
MAINTENANCE

TRANSACTION
PROCESSOR

ATM DRIVING
& SWITCHING

CARD MANAGEMENT &
GATEWAYS

BACK OFFICE
TOOLS

CENTRAL
OPERATIONS

FIELD
SERVICES

ATM SECOND LINE
MAINTENANCE

ATM DRIVING
& SWITCHING

CARD MANAGEMENT &
GATEWAYS

BACK OFFICE
TOOLS

MANAGED SERVICES

NATIONAL
DEPLOYER

CARD & TXN
ANALYTICS

ATM SITE
IDENTIFICATION

SITE IMPLEMENTATION
SOLUTIONS

SERVICE
PROVIDER

CENTRAL
OPERATIONS

FIELD
SERVICES

ATM SECOND LINE
MAINTENANCE

TRANSACTION
PROCESSOR

ATM DRIVING
& SWITCHING

CARD MANAGEMENT &
GATEWAYS

BACK OFFICE
TOOLS

CENTRAL
OPERATIONS

FIELD
SERVICES

ATM SECOND LINE
MAINTENANCE

BACK OFFICE
TOOLS

OEM MAINTENANCE SERVICES

NATIONAL
DEPLOYER

CARD & TXN
ANALYTICS

ATM SITE
IDENTIFICATION

SITE IMPLEMENTATION
SOLUTIONS

SERVICE
PROVIDER

CENTRAL
OPERATIONS

FIELD
SERVICES

ATM SECOND LINE
MAINTENANCE

TRANSACTION
PROCESSOR

ATM DRIVING
& SWITCHING

CARD MANAGEMENT &
GATEWAYS

BACK OFFICE
TOOLS

ATM SECOND LINE
MAINTENANCE

End-to-End Services

Data analytics

We leverage data across the value chain, using advanced analytics for strategic ATM site selection, to drive ATM transactions, enable higher ATM efficiency and to improve overall ATM channel profitability.

For mobileATM Services_End-to-End services Slider_Data Analytics (Existing Image)
Site implementation solutions

Our dedicated & experienced project teams ensure quality and timely implementation within budgets, enabling high quality brand visibility, security and convenience for your customers.

2nd option ATM Services_EndtoEnd Slider_Site implementation (1)
24x7 centralised operations

Our 24X7 Centralised Operations (COPS) centres in Chennai, Noida and Mumbai ensure operational requests are handled swiftly, promptly and proactively.

ATM Services_End-to-end Services Slider_Centralized Operations (Existing Image)
Field services

With a strong network of field teams across the country, we ensure timely ATM site upkeep and also manage basic ATM maintenance requirements so that your brand is represented in the best manner at all times.

Indian delivery man in Red uniform stock photo
ATM second line maintenance

Address regular preventive maintenance and on—call break—and—fix services with our dedicated teams offering services for all ATMs, BNAs and CRMs.

8131_ATMServices_EndtoEndServices_ATMSecondLine
ATM driving and switching services

We provide ATM driving and switching by way of a PCI-DSS compliant switch that is backed by 100% redundancy in terms of data centre and city presence thereby offering high uptime and reliability.

ATM Services_End-to-End services Slider_ATM driving and switching (Existing Image)
Card management & gateways

We can extend the hosting of Debit and Prepaid cards to production‚ personalization and delivery of cards to customer locations.

8141_ATMServices_EndtoEndServices_CardManagement&.. (1)
Back-office tools

Our automated and integrated tools for incident management, cash management, auto collection of EJ and reconciliation ensure efficient compliance handling, disputes management and higher ATM availability.

Spreadsheet in Laptop
ATM site identification

Facilitating seamless exchange of information within internal teams and brokers, our Work Bench Management System – an inhouse developed web application, enables efficient management of ATM site sourcing, selection and deployment.

Red pin showing location on gps navigator map. Vector illustration

Data analytics

We leverage data across the value chain, using advanced analytics for strategic ATM site selection, to drive ATM transactions, enable higher ATM efficiency and to improve overall ATM channel profitability.

Site implementation solutions

Our dedicated & experienced project teams ensure quality and timely implementation within budgets, enabling high quality brand visibility, security and convenience for your customers.

24x7 centralised operations

Our 24X7 Centralised Operations (COPS) centres in Chennai, Noida and Mumbai ensure operational requests are handled swiftly, promptly and proactively.

Field services

With a strong network of field teams across the country, we ensure timely ATM site upkeep and also manage basic ATM maintenance requirements so that your brand is represented in the best manner at all times.

ATM second line maintenance

Address regular preventive maintenance and on—call break—and—fix services with our dedicated teams offering services for all ATMs, BNAs and CRMs.

ATM driving and switching services

We provide ATM driving and switching by way of a PCI-DSS compliant switch that is backed by 100% redundancy in terms of data centre and city presence thereby offering high uptime and reliability.

Card management & gateways

We can extend the hosting of Debit and Prepaid cards to production‚ personalization and delivery of cards to customer locations.

Back-office tools

Our automated and integrated tools for incident management, cash management, auto collection of EJ and reconciliation ensure efficient compliance handling, disputes management and higher ATM availability.

ATM site identification

Facilitating seamless exchange of information within internal teams and brokers, our Work Bench Management System – an inhouse developed web application, enables efficient management of ATM site sourcing, selection and deployment.

Data analytics

We leverage data across the value chain, using advanced analytics for strategic ATM site selection, to drive ATM transactions, enable higher ATM efficiency and to improve overall ATM channel profitability.

Site implementation solutions

Our dedicated & experienced project teams ensure quality and timely implementation within budgets, enabling high quality brand visibility, security and convenience for your customers.

24x7 centralised operations

Including Help Desk, Incident Monitoring, Cash Operations, Reconciliation, Disputes Management and other support services, our 24X7 Centralised Operations (COPS) centres in Chennai, Noida and Mumbai ensure operational requests are handled swiftly, promptly and proactively.

Field services

With a strong network of field teams across the country, we ensure timely ATM site upkeep and also manage basic ATM maintenance requirements so that your brand is represented in the best manner at all times.

ATM second line maintenance

Address regular preventive maintenance and on—call break—and—fix services with our dedicated teams offering services for all ATMs, BNAs and CRMs.

ATM driving and switching services

We provide ATM driving and switching by way of a PCI-DSS compliant switch that is backed by 100% redundancy in terms of data centre and city presence thereby offering high uptime and reliability.

Card management & gateways

We can extend the hosting of Debit and Prepaid cards to production‚ personalization and delivery of cards to customer locations.

Back-office tools

Our automated and integrated tools for incident management, cash management, auto collection of EJ and reconciliation ensure efficient compliance handling, disputes management and higher ATM availability.

ATM site identification

Facilitating seamless exchange of information within internal teams and brokers, our Work Bench Management System – an inhouse developed web application, enables efficient management of ATM site sourcing, selection and deployment.