Santhosh Nair (Santhosh) is Director, Operations – Cash Business. He is responsible for the Cash Business Service Delivery Operations (SDO) encompassing – Helpdesk Operations, Cash Management Operations, Channel Management Services, Engineering TSG & Field Services, TRC Services, ATM & BNA Recon & Fraud, E-Surveillance, BAU Vendor Management and Professional Services.

Santhosh has over 20 years of experience across Business Strategy, P & L Management, Project Management, Service Delivery, Sales & Key Account Management. He joined Hitachi Payment Services in 2009 and since then has held various leadership positions spanning Projects, Relationship Management, Site Acquisition and White Label ATM Business. His leadership and extensive experience in P&L Management, financial performance and operational efficiency enabled the White Label ATM (WLA) business – Hitachi Money Spot ATM to become the second-largest WLA network in the country. Prior to joining Hitachi Payment Services, he was working with Euronet where he managed key domestic and international customer relationships and was also responsible for execution of various international projects. Prior to Euronet, he worked with reputed organizations like IDBI Bank and The Indian Express Group.